I am Dilbert fan.
If you don’t know what Dilbert is, shame on you. The comic and the cartoons
Here is some other interesting Dilbert related stuff that I own: the figurine set and the board game
Now onto the “please take my money” part.
I wanted to buy myself 2 tshirts with my favourite Dilbert comics: 2007-12-17 and 2007-12-18
I placed an order on the http://thedilbertstore.com and was expecting to get the items in a reasonable time.
Got a confirmation that I placed the oder:
Thank you for ordering from Dilbert Store. Your order dated January 5, 2012 has been received. For customer service please refer to order#
Now it starts to get funny.
On Jan 14 got the following:
Thank you for your recent order! Unfortunately, due to inventory receipt issues we are unable to ship the following item to you until the date listed below.
If we do not hear from you, we will assume this delay is acceptable and will ship your merchandise as soon as it is available. Again, we thank you for your patience.
Item#: DB001490 - DILBERT STRIP T SHIRT BLK LG 000049256
Order Date: 1/05/12
Qty Ordered: 1
Price each: $19.99
Expected to ship on: 1/19/12
Getting over the fact that I received 2 emails (1 for each tshirt I guess) I figured that it’s not the end of the world. I’ll just get them later.
Wait. There’s more:
On Jan 24, 5 days after the items were supposed to be shipped I got:
PLEASE CONTACT US IMMEDIATELY TO AVOID ORDER CANCELLATION!
Thank you for your recent order! We appreciate your patience while we prepare your items with the highest standards of quality and service you’ve come to expect!
Unfortunately, due to inventory receipt issues we are unable to ship the following item to you until the date listed below.>
Should unforeseen further delays cause the expected ship date to be later than the date listed below, we are required to cancel your order for the item unless you tell us to keep this item on order to ship when it is available. The cancellation date shown below is the date before which you must contact us to indicate this preference. You may, of course, cancel this item from your order at any time. Any payments made will be promptly refunded to you. Keep in mind that for orders paid by credit card, your card is not charged until your item is shipped.Again, to avoid cancellation of the items below, please call us toll-free at your earliest opportunity at 1-800-414-6584 or reply to this email.
Our thanks for your patience.
Your friends at THE DILBERT STORE
Item#: DB001490 - DILBERT STRIP T SHIRT BLK LG
Order Date: 1/05/12
Qty Ordered: 1
Price each: $19.99
* Contact us before 2/02/12 to avoid cancellation of this item from your order.
Again, 2 emails - 1 for each tshirt.
So now we went from we’ll ship them later to we won’t ship them unless you really really want them, and even then you might not get them.
WTF? Is it that hard to just tell me that you don’t have them in stock and let me just move on. Just put a freaking banner on your online “shop” saying “We don’t need your money”. That’s fine. But this? What’s this? I thought this is America, where everybody that sell you something wants to get it to you as fast as possible and make you come back for more.




























